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FAQ

Frequently Asked Questions

Our pest control services are safe for you, your family and your pets. All of our technicians are trained and licensed pest control technicians, who only use the best and safest products that have been approved by the Australian Pesticides and Veterinary Medicines Authority.

During our services, we use only the safest techniques and practices to ensure the safety of your loved ones. To do this, the following precautions are to be observed:

  • If you or a family member is particularly sensitive or suffers from allergic reactions, we recommend that person remains out of the home until the product has dried.
  • Protect or remove any pets from the treatment area until the product has dried.
  • Avoid contact with the treated surfaces until the product has dried.
  • Cover all food items and utensils prior to treatment.

You get what you pay for. Most budget providers work on volume, and so they have to complete their jobs quickly, and usually with a ‘one-product-fits-all’ approach. The end result may not be tailored to your home and situation, leaving you with less effective treatment that won’t last all year.

Here at Benchmark Pest Solutions, we pride ourselves on high quality thorough work, and providing an outstanding customer experience. We know how important it is to feel safe, comfortable and relaxed in your own home. To ensure this, we spend more time on your property treating more areas, and use a greater number of products to create a more effective and longer lasting treatment.

We’ve designed our own tailorable methods of treatment that give our customers the most effective service possible. In each treatment we use a number of different specialised products that work together to create a compounding effect that provides a high quality and longer lasting treatment. Because we are more detailed, thorough, and use a combination of premium products, we can confidently offer our 12 month pest free guarantee.

Short answer: The products we use are safe for you and your little one.

Long answer: How do we know they are safe? Before a product can be sold as a pesticide in Australia, it first must be approved by the Australian Pesticides and Veterinary Medicines Authority. If, for example, a product was harmful to pregnant women and still was approved for use as a pesticide and a pest control company chose to use it (we would not); a warning would have to be printed on the label and on the product’s Safety Data Sheet.

Therefore, we know that our products are safe for pregnant women because there are no warnings on the labels or the safety data sheets of any of our products. We are also in constant contact with our chemical supplier, who would advise us immediately if anything were to change.

If you still are not convinced, we won’t be offended if you prefer to leave the premises while we conduct the service at your home. What matters most to us is that you feel comfortable during an exciting time of your life.

Unless you are particularly sensitive or suffer from allergic reactions, there is no need for you to leave your home during our pest treatment. However, if you would like to leave, that is absolutely fine too.

Ideally, you would be home to meet our pest technician and advise of any problem areas or concerns. After that, it’s really a personal choice if you want to stay or leave.

Yes, we do! Any person with a Queensland Seniors Card will receive a 20% discount on all services that exceed our minimum call out fee, with the exception of Termite Prevention; both physical and chemical barriers. We will also recognise Seniors Cards from other Australian States.

PESTS DON’T STAND A CHANCE… CALL US NOW!!! 07 5445 8615